Frequently Asked Questions
Our inhouse authenticator inspects each item meticulously and puts each item through a rigorous inspection process before she certifies them as authentic or the item will be turned away. She has training and expertise in all major brands and prior to joining our team was a fashion stylist and blogger in Miami and Europe. She will also be contributing to our blog, so look out for her articles soon!
Most of the items in our starting inventory were procured from women who love to shop and often either wore the pieces once or not at all. Some of the items may have never been worn, but had the tags cut off. Below is the key to item conditions we assigned.
NWT - Item that has never been used with original tags intact.
New Without Tags - Item has never been used but the tags were removed.
Gently Pre-Loved - Item has been worn once or twice in excellent condition.
Pre-Loved - Item has been worn several times but is still in a great condition.